LEARNING SOLUTIONS
Explore several byte size programmes across a range of professional skills, aimed at enhancing professional expertise. Depending on the exact need, the duration of each program and learning journey may differ. Talk to us to explore various options.
1
Navigating complex conversations with ease
Navigating complex conversations is an important skill in today’s workplace. These conversations might seem daunting however they provide opportunities to resolve conflict, improve performance and foster trust with key stakeholders. Yet, there is a tendency to avoid complex conversations due to many perceived fears, such as fear of conflict, misunderstanding, disagreement or emotional reactivity. Join this 4-hour masterclass, designed to provide a safe space for a cohort to come together, share challenges and practice a few approaches and techniques that would help make these conversations easier.
Key takeaways:
Combat mindset barriers that impede confidence with difficult conversations
Master skills needed to handle complex conversations with ease
Build an awareness and mastery of managing ego states - one’s own and others during the conversation
2
Influencing skills
Being able to influence is such a subtle power that people can exert on each other. Anyone who wants their abilities in communication or negotiation to be at their highest level would gain from attending this 4-hour masterclass on Influence. The workshop will include role plays and case studies to provide participants with opportunities to practice real life scenarios and learn from each other.
Key takeaways:
Understanding of different influencing styles
Developing persuasive communication
Overcoming resistance and objections
Understanding power dynamics and different personality styles
3
Coaching skills or people managers and leaders
Being able to coach equips leaders with the tools to develop their teams effectively, focussing on techniques like active listening, goal setting and questioning. This 4-hour workshop aims to transform leadership approaches, improve employee engagement and drive productivity. The workshop will include role plays and practice scenarios where participants can apply some of the skills learnt during the workshop.
Key takeaways:
Understanding how coaching and mentoring differ
ntroduction to a framework for coaching - GROW
Hone skills of listening and questioning
Building a culture of strong accountability
4
360 Feedback Coaching for HR Business Partners
HR business partners often play the role of debrief facilitators when providing 360 feedback coaching for business leaders. Ensuring these conversations enable business leaders to use the gift of feedback to be able to derive key insights about their leadership skills and craft solid development plans is a skill.
Join this 8 hour modular learning journey to learn how to:
Enable participating leaders to derive insights from their feedback Coach the leaders to craft development plans aligned with their goals Shift the conversation from being transactional (merely being able to read the report) to being transformational (what can leaders do differently to enhance their effectiveness)
5
Unconscious Bias Awareness
Unconscious bias is when we make judgments or decisions on the basis of our prior experience, our own personal deep-rooted thought patterns, assumptions or interpretations and we might not be aware that we are doing it. Join this 4 hour workshop, designed to help individuals and teams about unconscious biases, their impact in the workplace and strategies to mitigate their effects. This workshop aims to foster a more diverse, equitable and inclusive environment by raising awareness of subtle or micro biases and aggressions that can influence decision making, interactions and workplace culture.
Key takeaways:
Understanding of unconscious biases and their types
How to recognize subtle biases
Discover practical steps and strategies to mitigate the impact of biases
6
Art of Effective Facilitation
In today’s world, a key leadership skill is to be able to rally people behind a common purpose or move your teams towards a shared goal. Facilitation skills are critical in enabling people to be able to do this - by being able to navigate and facilitate discussions skilfully, and nudge a conversation in the direction you want to take it.
This workshop is an application oriented and immersive learning journey, designed to help participants with the following takeaways:
Empower you with the confidence to facilitate various kinds of discussions, using the principles of adult learning
Equip you with skills and techniques to engage with varied audiences Drive stakeholder alignment and rally them towards common business goals
7
Stakeholder management
Trust and credibility with key stakeholders is critical for effective delivery and achievement of business results. This requires strong stakeholder management, as being a trusted advisor or partner to stakeholders results in strong collaboration, partnership and quicker decision making.This masterclass is focussed on equipping individuals with the skills and knowledge to effectively identify, analyse, engage and communicate with stakeholders in an organisational context.
Key takeaways:
Identify and analyse stakeholders
Discover tools and techniques for engaging with stakeholders
How to build trust and credibility